sbobey Privacy Policy

This page describes what we collect when you use sbobey and how we keep that data protected. We at sbobey collect personal information to verify your account, process deposits and withdrawals, and comply with local law. Our privacy practices follow industry-standard encryption and data-handling protocols. We do not sell your information to third parties, do not share your betting history for marketing purposes, and do not retain data longer than necessary.

Our sbobey platform operates across supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang. Depending on your location, different local laws may apply to how we handle your data. This policy outlines our general data practices; jurisdiction-specific supplements may apply where required.

If you have questions about our sbobey privacy practices, data retention, or your rights regarding information we hold, our support team is available to clarify.

What We Collect

We at sbobey collect information necessary to operate our platform and comply with applicable law. When you create a sbobey account, we collect your name, email address, date of birth, phone number, and residential address. We also collect identity verification documents—typically a copy of your national ID or passport—to confirm you are who you claim to be.

When you deposit funds to sbobey, we collect payment information. If you fund via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, and status. If you transfer via bank (mobile banking, local payment, online payment, e-wallet), we log the bank account last four digits, transfer amount, and settlement date. We do not store full bank account numbers or full credit-card details; payment processors handle those securely on their own servers.

We also collect behavioural data: which games you access on sbobey, when you log in, which markets you view, and how often you use our platform. This data helps us optimise our sbobey interface, detect fraudulent activity, and understand server load patterns. We do not use this data to profile you for marketing or to sell insights to third parties.

How We Use Data

Our sbobey platform uses the data we collect for the following purposes:

Account verification: We verify your identity and address to confirm you are eligible to use sbobey and comply with anti-money-laundering regulations.
Payment processing: We use payment information to process your deposits to sbobey and withdrawals from your account to your chosen payment method.
Settlement and reporting: We log all your sbobey transactions—bets, payouts, deposits, withdrawals—to generate your account statement and transaction history. This data is yours to download and audit.
Support and dispute resolution: If you contact sbobey support with a question or dispute, we review your account data and transaction history to respond accurately.
Security and fraud prevention: We analyse login patterns, deposit sources, and withdrawal destinations on sbobey to detect and prevent fraud, money laundering, and account takeover.
Legal compliance: We may be required to share sbobey account data with regulatory authorities or law enforcement under valid legal process.

We do not use sbobey data to send you unsolicited marketing emails, text messages, or push notifications. We do not share your betting history or account preferences with advertisers. We do not sell any sbobey user data to brokers or data aggregators.

We at sbobey keep your personal data secure, use it only for account and legal compliance purposes, and respect your privacy at all times.

sbobey data policy

Third-Party Data Processors

We at sbobey work with third-party service providers to operate our platform. These include:

Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment handle the actual fund transfers. We share only the minimum information necessary for them to process your transaction.
Identity verification services: We use third-party identity-verification providers to confirm your ID documentation. They receive your name, date of birth, and ID image, then return a verification status to sbobey. They do not retain your data after verification completes.
Cloud hosting providers: Our sbobey servers may be hosted on cloud infrastructure outside Indonesia. Your account data is encrypted before transmission to these servers; the hosting provider does not have access to unencrypted data.
Email and SMS providers: We use third-party services to send you account confirmation emails and password-reset messages. These providers do not retain your contact information after the message is delivered.

All our sbobey third-party processors are contractually bound to protect your data with the same security standards we maintain. We do not permit them to use sbobey data for their own marketing or business purposes.

Your Rights on sbobey

We at sbobey respect your data rights. You have the right to:

Access: You can download your complete sbobey account data, transaction history, and personal information at any time from your account settings or by requesting it from our support team.
Correction: If any sbobey account information is inaccurate or outdated, you can update it directly in your account settings or ask our support team to make corrections.
Deletion: You can close your sbobey account and request deletion of your personal data, subject to any legal retention requirements (e.g., records we must keep for anti-money-laundering compliance).
Portability: You can request your sbobey data in a portable format (such as CSV) to transfer to another service.
Objection: You can object to certain uses of your sbobey data, such as automated decision-making in fraud detection (though this may limit your account functionality).

To exercise any of these rights on sbobey, contact our support team with your request. We will respond within 30 days, or longer if required by local law.

Cookies and Tracking

Our sbobey platform uses cookies to maintain your login session, remember your language preference, and track basic analytics (e.g., page load times, error rates). These cookies are necessary for sbobey to function properly and are not used for third-party advertising or behavioural tracking.

We do not use cookies to track you across other websites or apps. We do not permit third-party advertisers to place tracking pixels on sbobey. If you disable cookies in your browser, sbobey will still function, but you may need to re-enter your login credentials more frequently.

Data Retention

We at sbobey retain your account data as long as your account is active. Once you close your sbobey account, we retain your transaction history and personal information for a minimum of five years to comply with anti-money-laundering and tax reporting requirements. After five years, we delete or anonymise your sbobey data unless local law requires longer retention.

Identity verification documents (ID scans, address proofs) are retained for two years after account closure on sbobey, then deleted. Payment processor records may be retained by the payment providers themselves according to their own policies, beyond our control.

Data encryption: We encrypt all sbobey login credentials, account balances, and transaction records using industry-standard TLS 1.2 or higher.
Account access: We recommend enabling two-factor authentication on your sbobey account to prevent unauthorised access to your personal data.
Law enforcement requests: We comply with valid legal requests for sbobey user data from authorities in jurisdictions where we operate.

Jurisdiction-Specific Notes

Our sbobey privacy practices may be supplemented by local data protection laws in jurisdictions where we operate. If you are a resident of Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be protected by regional privacy regulations. We comply with all applicable laws in each jurisdiction where sbobey operates.

If a conflict arises between this policy and local law, the local law prevails. You can contact our support team if you have jurisdiction-specific questions about your sbobey data rights.

Policy Changes

We may update our sbobey privacy policy from time to time to reflect changes in our practices or applicable law. If we make material changes, we will notify you via email or display a notice on the sbobey platform before the change takes effect. Your continued use of sbobey after the update constitutes acceptance of the updated policy.

Contact sbobey

If you have questions about our sbobey privacy policy, how we handle your data, or to exercise your data rights, contact our support team through the sbobey in-app messaging system, email, or our website contact form. We are available to discuss your privacy concerns and provide clarification on any aspect of this policy.

This policy is effective as of the date displayed at the foot of the sbobey website. We remain committed to protecting your privacy and operating our platform with transparency and respect for your personal data.